leadership

Kimberly Winkleman

COO

Kimberly Winkleman is the COO of PatientX, a pioneering force in healthcare marketing and branding renowned for its innovative digital solutions and strategic initiatives aimed at enriching the patient-provider relationship. With over two decades of expertise in marketing, Kimberly has a noteworthy background in leading non-profits and steering high-stakes political campaigns, demonstrating her prowess in navigating complex landscapes with grace and efficiency.

Kimberly’s exceptional leadership qualities, coupled with her innate ability to connect with people, make her an articulate and bold force within the healthcare industry. Her extensive experience as a public speaker, having graced platforms like Fox News Channel’s The Early Show and contributing insights to esteemed publications including The New York Times and The New Yorker, underscores her ability to influence and inspire on a grand scale.

At the heart of Kimberly’s professional philosophy is a deep-seated passion for maximizing potential—whether it’s elevating the performance of Ambulatory Surgery Center owners, empowering Healthcare Administrators, or amplifying the efforts of Medical Marketing Managers. Her commitment to excellence is evident in her hands-on approach to leadership, guiding the PatientX team to transcend ordinary standards in service delivery and client satisfaction.

Leading with a strong emphasis on cultivating a positive culture within the team, Kimberly’s leadership ensures that every client engagement with PatientX is not just a transaction but a transformative experience. Her vision for PatientX is not just to meet client expectations but to redefine them, making every project a testament to what’s possible when passion meets purpose.

"At PatientX, we're not just about ticking boxes or meeting the basic benchmarks; we're about reimagining what's possible in healthcare marketing. It's about taking what's good and propelling it to greatness, whether that's elevating Ambulatory Surgery Centers to their peak performance, empowering healthcare leaders with transformative strategies, or amplifying the impact of marketing managers in delivering results. Our approach goes beyond conventional service delivery; it's about crafting experiences that resonate, inspire, and ultimately redefine the standards of excellence. Every interaction with our team is a step towards a future where marketing transcends traditional boundaries, and every campaign we lead is a testament to the power of passion fused with purpose."

Blogs by Kimberly

Get the Message Out During Colon Cancer Awareness Month
Leadership
February 27, 2024

Get the Message Out During Colon Cancer Awareness Month

Over 50,000 Americans are expected to die from colorectal cancer in 2024. This makes colon cancer the third leading cause of cancer-related death in men (and fourth in women). What makes these numbers particularly tragic ...

Kimberly Winkleman

COO
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The Vital Role of Healthcare Marketing in Today’s Complex Environment
Leadership
August 28, 2023

The Vital Role of Healthcare Marketing in Today’s Complex Environment

In today’s complex healthcare landscape, navigating the myriad challenges is a task that requires strategic thinking, adaptability, and resilience. With pressures such as decreasing reimbursements, increasing costs, and legislative complexities, the road ahead seems daunting. ...

Kimberly Winkleman

COO
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How Healthcare Leaders Drive Culture and Employee Recruitment
Leadership
July 14, 2023

How Healthcare Leaders Drive Culture and Employee Recruitment

Today’s hiring climate can be challenging for healthcare companies. Ensuring adequate staffing has become a daily concern. As a result, many companies are instituting recruitment campaigns. At the heart of many of these campaigns is ...

Kimberly Winkleman

COO
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Struggling to Retain Talented Healthcare Workers?
Leadership
July 14, 2023

Struggling to Retain Talented Healthcare Workers?

It’s one thing to hire new talent. It’s another thing to get them to stay. In the wake of Covid-19 (and the way people have reacted to healthcare professionals since), retaining top talent has been ...

Kimberly Winkleman

COO
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Tips to Motivate People to Enter The Healthcare Field
Leadership
July 14, 2023

Tips to Motivate People to Enter The Healthcare Field

Today’s recruitment challenges can feel profound, and long term solutions will be needed in order for staffing levels to return to more sustainable levels. But that doesn’t mean medical and healthcare organizations should simply sit ...

Kimberly Winkleman

COO
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The Role of Social Networks in Patient Engagement
Leadership
June 20, 2023

The Role of Social Networks in Patient Engagement

Have you ever encountered a patient who conducted their own research online and is now anxious about their diagnosis? These individuals, dubbed as “online diagnosers,” are reaching out to their social networks for advice or ...

Kimberly Winkleman

COO
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The Dangers of Marketing in Silos
Leadership
May 17, 2023

The Dangers of Marketing in Silos

5 Ways to get your Marketing Team to Work Together   Great healthcare marketing is a team effort. Every individual brings their unique talents and abilities to bear on a challenge. And with all that ...

Kimberly Winkleman

COO
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Healthcare Marketing Tactics That Work
Leadership
November 14, 2022

Healthcare Marketing Tactics That Work

You can’t market healthcare the same way you market Oreo’s.  Healthcare is a unique field. On the one hand, everything is consumer and patient driven. That’s probably why 89% of patients will perform a Google ...

Kimberly Winkleman

COO
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Why You Should Implement HubSpot Before a Website Redesign
Leadership
February 7, 2022

Why You Should Implement HubSpot Before a Website Redesign

Before you paint a house, you probably want to make sure the structure is sound. The same principle applies to your website. True, a website redesign will provide your healthcare business with a massive boost. ...

Kimberly Winkleman

COO
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The Importance of Patient Experience
Leadership
January 7, 2021

The Importance of Patient Experience

Patient experience has become a buzzword, and in that regard, the concept is all too easy to ignore. But the trendiness of the term belies just how essential the concept of patient experience has become ...

Kimberly Winkleman

COO
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Overcoming Patient Fear and Its Effect on Communication
Leadership
April 23, 2020

Overcoming Patient Fear and Its Effect on Communication

It is undeniable that COVID-19 has severely impacted our nation and at an alarming pace.  Some may even argue that the fear of COVID-19 affecting our nation is worse than the virus itself. Whether that ...

Kimberly Winkleman

COO
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How To Use Social Media Strategy In A Crisis
Leadership
July 7, 2016

How To Use Social Media Strategy In A Crisis

PatientX offers a strategy to readers of Becker’s Hospital Review on how to use social media in the event of a medical crisis. Social media is a great way to inform patients especially in a ...

Kimberly Winkleman

COO
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How Medical Professionals Engage Patients With Social Media
Leadership
July 1, 2016

How Medical Professionals Engage Patients With Social Media

PatientX regularly works with medical professionals on ways to engage patients through social media and recently contributed an article, ‘5 Key Tactics to Help Engage Your Patients with Social Media‘  that can be found in ...

Kimberly Winkleman

COO
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Join Our Team!

Are you looking for a place to grow in healthcare marketing – to challenge your mindset, enhance your skillsets, improve patient experience, and have fun doing it? At PatientX, we encompass the values of heart, innovation, and transparency – we do this by challenging the norm, getting better every day, supporting our clients in their efforts to enhance the patient experience, and having FUN while the work gets done! Interested in learning more?